delivery & return

Order Processing:

After placing your order, please allow 2 to 3 business days for processing. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

Shipping Rates:

• Orders under £75 are subject to a flat shipping fee of £3.95.
  
• Orders of £75 or more qualify for free standard shipping.

Shipping Times:

Once processed, the standard shipping time is 6 to 10 business days. Please note that delivery times may vary depending on the destination and unforeseen circumstances such as weather delays or carrier issues.

Tracking Information:

Once your order has been shipped, you will receive an email notification with tracking information. You can use this information to track the status and location of your package.

For more details about our shipping policy, please visit our Shipping policy page.

Returns & Refunds:

Please visit our Returns & Refunds Policy page for our full returns and refunds policy.

If you have any other queries, please feel free to email us at: support@auhand.com